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What is your refund policy?

RENEWAL POLICY AND REFUND POLICY FOR PAID SUBSCRIPTION SERVICES

This Section does not apply to one-time purchases of special research reports or any other products that are not subscription services. All sales for the aforementioned products are final without refund.

This section describes the subscription renewal policy and refund policy (collectively, the “Policy”) of Investors Alley Corp. (the “Company”) for paid subscription services you purchase from the Company. In the event that such content originates from a third party and is resold by the Company, the Company’s policy shall at all times and in all places supersede any other renewal policy and refund policy of any third party whether stated or not.

Renewal Policy for Automatically Renewing Subscriptions

This section describes the subscription renewal policy and refund policy of Investors Alley Corp. for paid subscription services you purchase from us.  In the event that such content originates from a third-party and is resold by Investors Alley, our policy shall at all times and in all places supersede any other renewal policy and refund policy of any third-party whether stated or not.

This section does not apply to one-time purchases of special research reports or any other products that are not subscription services.  All sales for the aforementioned reports and products are final without refund.

Renewal Policy & Maintenance Fee for Automatically Renewing Subscriptions

Your subscription will continue for the period referenced during registration and renew automatically at the end of the term.  We will charge or debit your payment method at the beginning of each subscription term using the payment method associated with your account at that time.  If you ever wish to change your payment method, you may do so by emailing customer service at [email protected] or call us at 1-855-566-6100 (1-212-566-6100 if outside US/Canada) during normal business hours.  Unless you cancel your subscription in accordance with this policy, the applicable rate for your subscription will be billed automatically.

Unless purchased and billed as a bundle or group of products, each subscription you purchase will be billed and renewed separately as independent financial transactions, each subject to the then-current terms, pricing, and refund policy as outlined when you subscribed for such products.

If you are a lifetime subscriber, you may see a small maintenance fee each year.  This is due to fees we must pay to credit card processors and merchant banks. Please refer to your original order form or contact customer service to find out if this small fee will be charged as part of your subscription.

In connection with recurring billing for subscription renewals, you authorize the Company, its subsidiaries, or third parties contracted by the Company to provide services to you to bill your credit or debit card account number, regardless of whether the other information associated with your subscription has changed, including, but not limited to, the expiration date of the physical card with which you subscribed. We may receive updated information about your account from the financial institution issuing your credit or debit card. You agree to pay all fees and charges incurred in connection with your user name, member name and password (including any applicable taxes) at the rates in effect when the charges were incurred. You agree to pay all amounts due upon our demand. In the event we have to collect unpaid amounts you owe us, you will be liable for all of our attorneys’ and collection agency fees.

Updated on December 12, 2019

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