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Renewal and Refund Policy

This Section does not apply to one-time purchases of special research reports or any other products that are not subscription services. All sales for the aforementioned products are final without refund.

This section describes the subscription renewal policy and refund policy (collectively, the “Policy”) of Investors Alley Corp. (the “Company”) for paid subscription services you purchase from the Company. In the event that such content originates from a third party and is resold by the Company, the Company’s policy shall at all times and in all places supersede any other renewal policy and refund policy of any third party whether stated or not.

Renewal Policy for Automatically Renewing Subscriptions

This section describes the subscription renewal policy and refund policy of Investors Alley Corp. for paid subscription services you purchase from us.  In the event that such content originates from a third-party and is resold by Investors Alley, our policy shall at all times and in all places supersede any other renewal policy and refund policy of any third-party whether stated or not.

This section does not apply to one-time purchases of special research reports or any other products that are not subscription services.  All sales for the aforementioned reports and products are final without refund.

Renewal Policy & Maintenance Fee for Automatically Renewing Subscriptions

Your subscription will continue for the period referenced during registration and renew automatically at the end of the term.  We will charge or debit your payment method at the beginning of each subscription term using the payment method associated with your account at that time.  If you ever wish to change your payment method, you may do so by emailing customer service at [email protected] or call us at 1-855-566-6100 (1-212-566-6100 if outside US/Canada) during normal business hours.  Unless you cancel your subscription in accordance with this policy, the applicable rate for your subscription will be billed automatically.

Unless purchased and billed as a bundle or group of products, each subscription you purchase will be billed and renewed separately as independent financial transactions, each subject to the then-current terms, pricing, and refund policy as outlined when you subscribed for such products.

If you are a lifetime subscriber, you may see a small maintenance fee each year.  This is due to fees we must pay to credit card processors and merchant banks. Please refer to your original order form or contact customer service to find out if this small fee will be charged as part of your subscription.

In connection with recurring billing for subscription renewals, you authorize the Company, its subsidiaries, or third parties contracted by the Company to provide services to you to bill your credit or debit card account number, regardless of whether the other information associated with your subscription has changed, including, but not limited to, the expiration date of the physical card with which you subscribed. We may receive updated information about your account from the financial institution issuing your credit or debit card. You agree to pay all fees and charges incurred in connection with your user name, member name and password (including any applicable taxes) at the rates in effect when the charges were incurred. You agree to pay all amounts due upon our demand. In the event we have to collect unpaid amounts you owe us, you will be liable for all of our attorneys’ and collection agency fees.

Cancellation Policy

Investors Alley subscriptions are set to auto-renew by default.  You will receive an email at least seven (7) days before the automatic renewal occurs.  If we do not hear from you at least two (2) business days before it is due to renew, your credit card will be charged.

If you do not wish to have your subscription renew or if you would like to cancel a trial subscription, you must request cancellation at least two (2) business days before the subscription is set to renew or trial period expires.  Email customer service at [email protected] or call us at 1-855-566-6100 (1-212-566-6100 if outside US/Canada) during normal business hours.

Billing Terms & Refund Policy

Our refund policy varies for each publication, service, and product.  Specific billing and offer terms are outlined on the original form you filled out when you became a subscriber.  Many of our subscriptions are non-refundable and others carry a cancellation fee, so please make sure you are aware of your specific policy.

ProductTermPolicy
DivcasterAnnualFull refund up to a year after first purchase; pro-rated refund on amount of unused subscription for renewals.
DivcasterMonthlyNo refund; cancellation with access provided to the end of the billing term and automatic renewal turned off.
The Dividend HunterAnnualFull refund up to a year after first purchase; pro-rated refund on amount of unused subscription for renewals.
The Dividend Hunter LifetimeOne-timeFull refund up to a year starting with the date of purchase.
The Dividend Hunter InsiderAnnualFull refund up to a year after first purchase; pro-rated refund on amount of unused subscription for renewals.
The Dividend Hunter Insider LifetimeOne-timeFull refund up to a year starting with the date of purchase.
The Dividend Hunter and Insiders Lifetime BundleOne-timeFull refund up to a year starting with the date of purchase.
Automatic Income MachineAnnualNo refund; cancellation with access provided to the end of the billing term and automatic renewal turned off.
Automatic Income MachineQuarterlyNo refund; cancellation with access provided to the end of the billing term and automatic renewal turned off.
Automatic Income Machine LifetimeOne-timeNo refund.
Income for Life BundleOne-timeNo refund.
30 Day DividendsAnnualNo refund.
30 Day DividendsQuarterlyNo refund.
30 Day Dividends LifetimeOne-timeNo refund.
Options Floor TraderAnnualFull refund up to a year after first purchase; pro-rated refund on amount of unused subscription for renewals.
Options Floor Trader LifetimeOne-timeFull refund up to a year starting with the date of purchase.
Options InsiderAnnualFull refund up to a year after first purchase; pro-rated refund on amount of unused subscription for renewals.
Options Floor Trader and Insider Lifetime BundleOne-timeFull refund up to a year starting with the date of purchase.
Options Profit EngineAnnualNo refund.
Options Profit Engine LifetimeOne-timeNo refund.
Options Trading MasteryOne-timeFull refund up to a year starting with the date of purchase.
Growth Stock AdvisorAnnualFull refund up to a year after first purchase; pro-rated refund on amount of unused subscription for renewals.
Growth Stock Advisor LifetimeOne-timeFull refund up to a year starting with the date of purchase.
Growth Stock ConfidentialAnnualFull refund up to a year after first purchase; pro-rated refund on amount of unused subscription for renewals.
Growth Stock Confidential LifetimeOne-timeFull refund up to a year starting with the date of purchase.
Growth Stock Advisor and Confidential Lifetime BundleOne-timeFull refund up to a year starting with the date of purchase.
Stealth Stock RichesAnnualFull refund up to a year after first purchase; pro-rated refund on amount of unused subscription for renewals.
Stealth Stock Riches LifetimeOne-timeNo refund.
Any product for which this is the person’s second or more time requesting a cancellation and refund of the same product. No refund.

Subscriptions priced under $100 for a period of more than 90 days but no more than 1 year are covered by our full money-back guarantee at any time during the subscription.  This policy does not apply to any lifetime subscriptions or any subscription with a term of more than 1 year. We do not offer any refunds for any publications or products with a subscription term of less than 90 days; however, you may cancel the recurring billing of your subscription so that you are not charged again.

We do not offer refunds for most lifetime subscriptions nor for bundled products.  This includes lifetime subscriptions to Automatic Income Machine, 30 Day Dividends, Options Profit Engine, Growth Stock Confidential, and others.  Bundled products with no refunds include Income for Life, 20th Anniversary Sale, Wealth for Life, Unlimited Growth Briefcase, and Complete Bundle.  All sales for these lifetime subscriptions and/or bundled products are final and non-refundable.  In the event that the publication or service to which you purchased a lifetime subscription is discontinued, we will make every reasonable attempt to offer a suitable replacement publication or service to fulfill the subscription term.

If you receive a full or partial refund for a particular publication/service, no future refunds will be issued for that publication/service at any point should you remain a subscriber or wish to resubscribe.  Subsequent subscriptions to the same product or publication are non-refundable.

We reserve the right to terminate your paid or unpaid subscriptions and access to our web sites at any time without notice.  If we terminate a paid subscription of a fixed term and provided you have not breached our Terms of Service, we will refund the unused portion of your subscription fee.

Any refund due will be returned to the original debit or credit card used for the purchase.  It may take 7-10 business days after the refund is issued for it to show up on your credit card statement.  On occasion, your issuing credit card bank, in their sole discretion, may delay the processing of refunds.

All refunds initiated by the Company, whether full or partial, shall be paid in U.S. dollars. If you reside outside the United States your card issuer may convert your refund to your local currency at whatever exchange rates it has in effect at such time. You are advised to consult your card issuer prior to initiating a refund.

Your subscription will be considered cancelled and access to your subscription and the web site will be discontinued once your subscription amount has been refunded by the Company, regardless of the actual date you receive any proceeds from the refund.

Sales/Use Tax

Investors Alley does not currently collect sales for subscriptions.  However, due to changes in legislation, we may soon be required to charge sales tax for residents in certain states in which we do business. Such sales tax may be applied to your subscription and/or maintenance fees at any time and without notice.

Some states and local jurisdictions impose a use tax on products a consumer purchases from out-of-state vendors when the vendor has not collected the tax.  Therefore, you may be responsible for reporting and remitting your state’s use tax directly to your state’s tax agency. The specifics of this tax can vary greatly, and you are encouraged to contact your state or local tax agency or your tax advisor on your use tax obligations.

If you ever have any questions about your subscription or our terms, please email [email protected] or call 1-855-566-6100 (1-212-566-6100 if outside US/Canada) during normal business hours.

Updated on January 13, 2020

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