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They can answer questions about the stocks in each of their respective portfolios and their strategies, but they cannot answer any questions about your personal portfolio or give investing advice or provide opinions on securities that are not in their respective portfolios. Any questions about your subscription (terms, renewal date, credit card, etc.) should be directed to our customer service department via email [email protected] or by phone 1-855-566-6100 9:30 – 4:30 eastern Monday to Friday.